• Demo
  • Blog
  • About
  • Log In
  • Contact Us
  • Member Management Software
  • Pricing
  • Testimonials
  • Websites
  • Resources
  • Mobile
  • Support
Menu
ChamberMaster
  • Blog
  • About
  • Log In
  • Contact Us
  • Facebook
  • Twitter
  • LinkedIn
  • YouTube
  • RSS
  • Pinterest
  • Membership Management Software
  • Testimonials
  • Mobile
  • Resources
  • Pricing
  • Websites
  • Support
Demo Sign Up Pricing Info Request Training Support

A Small Chamber with a Huge Event Makes It All Work

 

image of outdoor festivalJust miles from ChamberMaster’s Minnesota headquarters and founded in 1888, the Little Falls Area Chamber of Commerce is located in a historic train depot along the Mississippi River.

Along with all the normal functions of a chamber, the staff of three coordinates one of the largest craft fairs in the Midwest. In an effort to improve processes and ensure member value, the Little Falls Area Chamber made a game-changing software investment over a decade ago. A presentation on ChamberMaster software at a conference introduced staff to the possibilities of doing business more efficiently and accurately.

With ChamberMaster, chamber staff can accomplish multiple tasks in one transaction, including event registrations and invoicing. Having one database allows them to manage member information, track points of contact, communications, invoice activity, and website listings.

For President/CEO Debora K. Boelz, purchasing ChamberMaster was a win-win. “To have all staff working from the same data based has saved time and was well worth the investment,” said Boelz. “Our old Excel data bases were converted to ChamberMaster in a matter of minutes without errors or omissions.”

See how to choose the right membership software with a
detailed checklist in the Buyer’s Workbook.

Gina Vetter, Volunteer and Projects Coordinator, has worked for chambers of commerce for over 25 years and has used multiple database systems to track memberships, communicate to members, and record sales information. Her biggest frustration? Working long days trying to manually manage information and keep database records current (and accurate) using outdated technology systems.

Take a look at other ChamberMaster
customer success stories here.

In its 46th year, Little Falls Arts & Crafts Fair, sponsored by the chamber, will again play host to over 600 vendors. Mary Bednarek, Fair Registrar, has found ChamberMaster invaluable in keeping all that vendor information accurate. “Being able to send mass emails, generate invoices, and track payments is a huge task.” said Bednarek. “I can’t imagine doing this fair without ChamberMaster.” “The communication piece makes a large portion of our jobs much easier,” said Vetter. “It eliminates time-consuming bulk mailings, speeds up communication with members, and ensures accuracy when staffing changes happen with our members.”

Staff also appreciates having questions and issues resolved quickly. According to Vetter, “ChamberMaster customer service professionals are second-to-none as they respond and solve problems very quickly.”

Chamber members can take care of chamber business online, including registering for events, paying dues, and updating their member listing on the chamber website, freeing staff time for other tasks.

Get the “Big Book of Chamber Ideas” for
9 award-winning program and event ideas.

SEE ALSO: How to Justify a Tech Purchase to the Board

Categories

  • All
  • Chamber Management and Operations
  • Chamber Marketing Tips
  • Chamber Websites
  • Conferences and Trade Shows
  • Customer Stories
  • Event and Program Ideas
  • Great Reads for Chambers
  • Guest Blogs
  • Holidays
  • Member Engagement
  • Mobile Technology
  • News
  • Revenue Solutions
  • Social Media
  • Technology
  • Tips and Features

Recent Posts

  • 5 Social Media Marketing Tips for Chambers
  • It's Time to Modernize Your Renewal Process
  • Improving Verbal Interaction with Chamber Members
  • Stop Wondering What to Include in a Chamber Website URL
  • 10-Minute SEO for Chamber Websites
  • Chamber Website Footers Matter. A Lot.
  • COVID-19 Social Media Posts for Chambers
  • Increase Chamber Web Traffic Using Improved Navigation
  • 9 Easy Steps to Keep Your Chamber of Commerce Website On-Track
  • 5 Questions to Ask Yourself Before Writing Member Communications
ChamberMaster
  • Home »
  • Blog »
  • About »
  • Contact Us »
  • Facebook
  • Twitter
  • LinkedIn
  • YouTube
  • RSS
  • Pinterest

Membership Management Software

  • Features & Benefits
  • System Requirements
  • Overview
  • Demo Sign Up

Testimonials

  • Customer Testimonials

Mobile

  • Mobile Apps
  • Benefits of Responsive Layouts
  • SmartText
  • Mobile Overview

Resources

  • Overview
  • Videos & Webinars
  • Press Releases
  • Articles
  • Case Studies
  • White Papers
  • Partners

Pricing

  • Key Pricing

Websites

  • Website Design
  • Web Services Terms
  • Overview
  • Website Integration
  • Content Management & Hosting
  • Project Process

Support

  • Overview
  • Training
  • Customer Service
Need help? Chat Live with a sales representative.
 
info@growthzone.com
 
800.825.9171
 
chambermaster.com | growthzone.com
Privacy Policy
©2020 GrowthZone - all rights reserved