User Forum Helps Customers Get More From their Member Management Software
During the last few days of November, Marcy Weaver and Brenda Lundeen hosted a two-day MicroNet User Forum in Bloomington, MN. This was an opportunity for our customers to get involved and get hands-on training with our in-depth workshops. We brought in guest speakers such as Jeff Ferrazzo from Constant Contact, Larry Dowell from Dowell Stute, as well as two people from LiveEdit and even our CEO, Scott Juranek.
We had 33 attendees from across the U.S., including Terry from Saskatoon, Saskatchewan.
We presented a variety of topics such as:
- Setting up the Membership Application Form
- Membership Management
- Using Rep Logins
- Member Module Overview and Use
- Marketing your Members
- Website Design Best Practices, Using LiveEdit
- Best Practices with ChamberMaster Billing
- Setting up and Promoting Events
- Reports, Dashboard and Cloud Drive features
Fortunately we received some excellent feedback from our attendees. They loved the networking, best practices and learning about all the things they didn’t realize they could do with ChamberMaster. They left feeling better prepared to do their job. (Not to mention, being able to cross off a few more names from their holiday shopping list, thanks to being next to the Mall of America!)
Based on attendee comments, we may shorten the length of the days to keep information overload to a minimum and go to two and a half days. We will likely increase the discussion/peer networking time as well.
Would you like to get hands-on training yourself? Consider sponsoring a training session in your area or join us at our next session. Please contact us at: firstname.lastname@example.org to be put on our User Forum mailing list.